Generated by All in One SEO v4.9.9, this is an llms.txt file, used by LLMs to index the site. # I-X Center Cleveland, OH ## Sitemaps - [XML Sitemap](https://www.ixcenter.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Show Announcement - I-X Trick or Treat Street Returns](https://www.ixcenter.com/show-announcement-i-x-trick-or-treat-street-returns/) - I-X Trick or Treat Street Returns After a 4-Year Hiatus Cleveland, Ohio – The I-X Center is thrilled to announce the spooktacular return of the beloved family-friendly Halloween event, I-X Trick or Treat Street, after a four-year absence. I-X Trick or Treat Street will run for 2 weekends: October 21-22 October 28-29 Hours: Saturdays 11am-7pm; - [News - Press Releases](https://www.ixcenter.com/press-release-scott/) - NEWS - PRESS RELEASE For Immediate Release: September 19, 2023 Introducing Scott McGorty: The New Director of Sales and Marketing at the I-X Center Cleveland, Ohio – The I-X Center, Cleveland's premier event and exhibition facility, is thrilled to announce the appointment of Scott McGorty as the new Director of Sales and Marketing. With a ## Pages - [Homepage IX Center](https://www.ixcenter.com/) - Enjoy Our Space BOOK TODAY! Upcoming Events FIND A SHOW! Make an Impression BECOME A SPONSOR! Prev Next About Us I-X Center Cleveland's premier exhibition facility. The I-X Center provides more than a half a million flexible square feet of event and meeting space, Midwest hospitality and a hassle-free attitude. Large or small, intimate or - [Events](https://www.ixcenter.com/events/) - Current Upcoming Events Private Event June 9, 2024 Read More Events Hot Tub and Swim Spa Expo by Ohio Pools and Spas June 15, 2024 June 16, 2024 Read More Events National Sports Collectors Convention July 24, 2024 July 28, 2024 Read More Events 2024 Cleveland Plane Pull September 28, 2024 September 28, 2024 Read - [Exhibitors](https://www.ixcenter.com/exhibitor-services-portal/) - Welcome To The Exhibitor Portal Scroll to bottom to order. Here are some important details you should know regarding exhibitor service options at the I-X Center. Please look at the following to know who is responsible for which services. Please contact us with any questions at exhibitorservices@ixcenter.com. Thank you! Services NOT provided by the I-X - [Employment Opportunities](https://www.ixcenter.com/about/employment-opportunities/) - We're Hiring! We are looking for passionate people to fill jobs at the I-X Center. Join our team! Explore these current job listings to find a match for your unique skills and talent. Current Openings: Parking Lot Attendant Employment Opportunities The I-X Center is managed by OVG360, sports and entertainment company engaged in - [OVG's Supplier Diversity Program](https://www.ixcenter.com/ovgs-supplier-diversity-program/) - Interested in working with OVG? Our goal is to build and maintain an inclusive supplier diversity program that provides maximum opportunity for small and diverse businesses to work with OVG. By providing these businesses opportunities to work within our operations, we foster economic inclusivity and ensure a positive impact is made in the communities where - [Directions and Parking](https://www.ixcenter.com/attend/directions-and-parking/) - Directions and Parking Our central location along with our hassle-free access and plenty of on-site parking makes the I-X Center a preferred event center! Parking You won’t have to worry about parking at your next visit to the I-X Center. Visitors also have the convenience of ample, well lit, on-site, gated parking spaces. All this - [Guest Services & Amenities](https://www.ixcenter.com/attend/guest-services-and-amenities/) - Guest Services & Amenities We want you to be ready for your visit to the I-X Center. Our team is dedicated to providing all of our guests with a safe and enjoyable experience during every visit. If you have a question about an event currently happening at the I-X Center, please call 216-265-7100. Main Entrance The main - [Vendors](https://www.ixcenter.com/plan/vendors/) - Work with the I-X Center's list of Exclusive & Preferred vendors! The I-X Center’s vendors offer convenience and cost-saving that others cannot. These vendors provide clients with proven expertise, creativity and knowledge of the facility that makes any event planners life that much easier. Exclusive Hospitality OVG360 Hospitality / Learn More Technology Services Smart City - [Food and Beverage](https://www.ixcenter.com/plan/vendors/food-and-beverage/) - OVG Hospitality is the exclusive food and beverage provider at the I-X Center. Our team strives to deliver the best accommodations, highest-quality amenities, and premium food and beverages to all of their guests. We know that exciting, memorable experiences lead visitors to return time and time again—and because we serve more than 60 events per - [Book An Event](https://www.ixcenter.com/book-an-event/) - Interested in more information about planning your upcoming event? Our sales team is here to assist you in the process. Please complete the form below and one of our team members will be in touch asap! If you require immediate assistance, please email our sales team at ixsales@oakviewgroup.com today! General Information Guide 360° Tour of - [Newsletter Sign Up](https://www.ixcenter.com/contact/newsletter-sign-up/) - Stay in the know and get exclusive savings from select shows! - [Contact Us](https://www.ixcenter.com/contact/) - We’re always here to help you with anything you might need. I-X Center 1 I-X Center DrCleveland, OH 44135 p: E: Coming Soon! First Name: Last Name: Email: Phone: Message: Send Message This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. - [Meet Our Team](https://www.ixcenter.com/about/meet-our-team/) - We are the I-X Center We look forward to hosting your event at the I-X Center. As one of the largest convention center in the nation, our talented team is committed to providing you with the highest quality of personalized services and professionalism to make your event a success. Here, at the I-X Center, we - [Marketing Opportunities](https://www.ixcenter.com/plan/marketing-opportunities/) - Let us help you connect with the right audience for your event! The I-X Center is here to provide additional marketing resources for your upcoming event. Below are complimentary services we’ll provide when your event is booked at the I-X Center. Online Event Information With more than 500,000 website visits each year, IXCenter.com is a - [Service Guide](https://www.ixcenter.com/plan/service-guide/) - Our professional staff’s commitment to service at the I-X Center is to provide our clients, exhibitors and guests with an experience that goes above and beyond their expectations. We take pride in our facility and the community it represents and understand our role in bringing people to Cleveland and helping them experience all the great - [Photo Gallery](https://www.ixcenter.com/about/photo-gallery/) - See what is possible at the I-X Center! Events come to life at the I-X Center! This photo gallery will provide you with ways to arrange your vision in our space. Interested in more information about planning your upcoming event? Our sales team is here to assist you in the process. Please complete the form - [Floorplans and Features](https://www.ixcenter.com/plan/floorplans-and-features/) - The I-X Center is one of the the largest convention center in the Midwest offering 530,000 square feet of contiguous exhibit space, 26 meeting rooms, a grand ballroom and ample parking. The center features flexible meeting space, unparalleled customer service, full-service catering and concessions, and so much more! Venue Specification Guide Exhibit Space The 530,000 - [Hotels](https://www.ixcenter.com/attend/hotels/) - The area around the I-X Center offers a selection of more than 30 hotels featuring over 9,000 first-class rooms located only 5-10 minutes from the convention center. Official Hotel Partner The newly renovated Crowne Plaza Cleveland Airport is the "Official Hotel Partner" of the I-X Center offering guests unparalleled service & exceptional amenities. Their complimentary - [About Us](https://www.ixcenter.com/about/about-us/) - One of the nation's premier exhibition facilities located in Cleveland, OH Managed by OVG360, the I-X Center has been a staple in Northeast Ohio entertaining attendees with great consumer shows, conventions, meetings, trade shows and much more. Each show season is planned to ensure that our attendees enjoy everything the I-X Center and Cleveland have - [News](https://www.ixcenter.com/about/news/) - Celebrating Authentic Marathon at Our Egypt Museum January 15, 2020 Explain to you how all this mistaken some idea of denouncing pleasure again is there or desires to obtain pain… Read more Relax With Coloring Page Inspired By a Tibetan Sand Mandala January 15, 2020 Explain to you how all this mistaken some idea of - [Events Details](https://www.ixcenter.com/events-details/) - [Privacy Policy](https://www.ixcenter.com/privacy-policy/) - Who we are Suggested text: Our website address is: https://www.muhrdesign.com/ix2022. Comments Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a - [ATTEND](https://www.ixcenter.com/attend/) - [PLAN](https://www.ixcenter.com/plan/) - [EXHIBIT](https://www.ixcenter.com/exhibit/) - [SUB NAVIGATION](https://www.ixcenter.com/sub-navigation/) - [ABOUT](https://www.ixcenter.com/about/) - [Resources](https://www.ixcenter.com/plan/resources/) - [Testimonials](https://www.ixcenter.com/plan/testimonials/) - [Guest Services](https://www.ixcenter.com/plan/guest-services/) - [Policies and Procedures](https://www.ixcenter.com/exhibit/policies-and-procedures/) - At the I-X Center, Customer Service is our top priority. We take pride in our facility and the community it represents and understand our role in bringing people to Cleveland and helping them experience all the great things the city has to offer. The information presented in our Policies & Procedures (available below) is designed - [Jobs](https://www.ixcenter.com/sub-navigation/jobs/) - [History](https://www.ixcenter.com/about/history/) - I-X Center History The International Exposition (I-X) Center, an exhibition building located at 6200 Riverside Drive in Cleveland, was originally built in 1942 as the Cleveland Bomber Plant, but known through most of its history as the Cleveland Tank Plant. Owned by the Department of Defense during World War II, the facility was operated by - [Our Partners](https://www.ixcenter.com/about/our-partners/) - Be a Valued Partner As a top convention center it the nation, we recognize our sponsors for the unique services they provide to each and every one of our customers. Want to become a sponsor of the I-X Center? With a vast selection of assets and investment levels to choose from, we can fully customize a sponsorship package - [Visitor FAQs](https://www.ixcenter.com/about/about-faqs/) - Visitor Questions How much is parking? Parking fees vary per event, but are generally $10. Check the I-X Center website Schedule of Events, and click on any event to find out the applicable parking costs. Cash or credit is accepted for parking fees. Is there handicap parking? Clearly designated handicap parking areas are available around - [Telecommunications](https://www.ixcenter.com/plan/vendors/telecommunications/) - [Exhibitor FAQs](https://www.ixcenter.com/exhibit/exhibitor-faqs/) - Exhibitor Questions Who handles technology services at the I-X Center? SmartCity provides all internet and telecommunications as exclusive services within the center. All technology services can be ordered here. Is electrical included in my booth? Electrical is not included in your booth unless indicated otherwise by show management. Please click here to order electrical services. - [Exhibit Space](https://www.ixcenter.com/plan/floorplans-and-features/exhibit-space/) - Exhibit Space Title coming soon. - [Conference](https://www.ixcenter.com/plan/floorplans-and-features/conference/) - Conference Title coming soon. - [Ballroom](https://www.ixcenter.com/plan/floorplans-and-features/ballroom/) - Title Goes Here coming soon. - [Management](https://www.ixcenter.com/about/management/) - We are OVG360 OVG360, a division of Oak View Group, is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. With a portfolio of more than 200 client-partners spanning arenas, stadiums, convention centers, performing - [Contact Us - Thank You](https://www.ixcenter.com/contact/contact-us-thank-you/) - Thank you for contacting us. We will respond to you shortly. - [Submit RFP - Thank You](https://www.ixcenter.com/book-an-event/submit-rfp-thank-you/) - Thank you for submitting your RFP. We will respond to you shortly. ## Products - [Antique Architecure](https://www.ixcenter.com/product/album/) - Working from home meant we couldsnack & coffee breaks change our desks or view, good, drink on the job desires to obtain pain of because it is pain, but because occasionally circumstances. - [T-Shirt with Logo](https://www.ixcenter.com/product/t-shirt-with-logo/) - This is a simple product. - [Beanie with Logo](https://www.ixcenter.com/product/beanie-with-logo/) - This is a simple product. - [Logo Collection](https://www.ixcenter.com/product/logo-collection/) - Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Vestibulum tortor quam, feugiat vitae, ultricies eget, tempor sit amet, ante. Donec eu libero sit amet quam egestas semper. Aenean ultricies mi vitae est. Mauris placerat eleifend leo. - [WordPress Pennant](https://www.ixcenter.com/product/wordpress-pennant/) - Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Vestibulum tortor quam, feugiat vitae, ultricies eget, tempor sit amet, ante. Donec eu libero sit amet quam egestas semper. Aenean ultricies mi vitae est. Mauris placerat eleifend leo. - [Single](https://www.ixcenter.com/product/single/) - This is a simple, virtual product. - [Cap](https://www.ixcenter.com/product/cap/) - This is a simple product. - [Sunglasses](https://www.ixcenter.com/product/sunglasses/) - This is a simple product. - [Hoodie with Zipper](https://www.ixcenter.com/product/hoodie-with-zipper/) - This is a simple product. - [Long Sleeve Tee](https://www.ixcenter.com/product/long-sleeve-tee/) - This is a simple product. - [Polo](https://www.ixcenter.com/product/polo/) - This is a simple product. - [Hoodie](https://www.ixcenter.com/product/hoodie/) - This is a variable product. - [Hoodie with Logo](https://www.ixcenter.com/product/hoodie-with-logo/) - This is a simple product. - [T-Shirt](https://www.ixcenter.com/product/t-shirt/) - This is a simple product. - [Beanie](https://www.ixcenter.com/product/beanie/) - This is a simple product. - [Belt](https://www.ixcenter.com/product/belt/) - This is a simple product. - [V-Neck T-Shirt](https://www.ixcenter.com/product/v-neck-t-shirt/) - This is a variable product. ## Events - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-11/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-10/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-9/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-8/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-7/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-6/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-5/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-4/) - Nor again is there anyone who loves pursues or desires obtain. - [Independent Japanese Antiquity](https://www.ixcenter.com/event/independent-japanese-antiquity-3/) - Nor again is there anyone who loves pursues or desires obtain. - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-3/) - Nor again is there anyone who loves pursues or desires obtain. - [Renaissance to Revolution](https://www.ixcenter.com/event/renaissance-to-revolution-3/) - Nor again is there anyone who loves pursues or desires obtain. - [Renaissance to Revolution](https://www.ixcenter.com/event/renaissance-to-revolution-2/) - Nor again is there anyone who loves pursues or desires obtain. - [Independent Japanese Antiquity](https://www.ixcenter.com/event/independent-japanese-antiquity-2/) - Nor again is there anyone who loves pursues or desires obtain. - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab-2/) - Nor again is there anyone who loves pursues or desires obtain. - [Renaissance to Revolution](https://www.ixcenter.com/event/renaissance-to-revolution/) - [Independent Japanese Antiquity](https://www.ixcenter.com/event/independent-japanese-antiquity/) - [Museum Day Celebration 2019](https://www.ixcenter.com/event/museum-day-celebration-2019/) - [European Paintings: Renaissance to Revolution](https://www.ixcenter.com/event/european-paintings-renaissance-to-revolution/) - [Celebrating International Museum Day 2019](https://www.ixcenter.com/event/celebrating-international-museum-day-2019/) - [Weekend Drop-In Sessions in the Sackler Lab](https://www.ixcenter.com/event/weekend-drop-in-sessions-in-the-sackler-lab/) ## Collections - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-14/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-13/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-12/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-11/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-10/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-9/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-8/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-7/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-6/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-5/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-4/) - [Alexandria in Prison](https://www.ixcenter.com/collection/alexandria-in-prison-5/) - [Mercenary Soldiers](https://www.ixcenter.com/collection/mercenary-soldiers-2/) - [Tower of Babel (Babylon)](https://www.ixcenter.com/collection/tower-of-babel-babylon-3/) - [Mare and Foal](https://www.ixcenter.com/collection/mare-and-foal-3/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-3/) - [Alexandria in Prison](https://www.ixcenter.com/collection/alexandria-in-prison-4/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-12/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-11/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-10/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-9/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-8/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-7/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-6/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-5/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-4/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-3/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure-2/) - [Religious Figure](https://www.ixcenter.com/collection/religious-figure/) - [Alexandria in Prison](https://www.ixcenter.com/collection/alexandria-in-prison-3/) - [Mercenary Soldiers](https://www.ixcenter.com/collection/tower-of-babel-babylon-2/) - [Tower of Babel (Babylon)](https://www.ixcenter.com/collection/mercenary-soldiers/) - [Mare and Foal](https://www.ixcenter.com/collection/mare-and-foal-2/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave-2/) - [Alexandria in Prison](https://www.ixcenter.com/collection/alexandria-in-prison-2/) - [Tower of Babel (Babylon)](https://www.ixcenter.com/collection/tower-of-babel-babylon/) - [Mercenary Soldiers In Ottoman](https://www.ixcenter.com/collection/mercenary-soldiers-in-ottoman/) - [Mare and Foal](https://www.ixcenter.com/collection/mare-and-foal/) - [The Lascaux Cave](https://www.ixcenter.com/collection/the-lascaux-cave/) - [Alexandria in Prison](https://www.ixcenter.com/collection/alexandria-in-prison/) - [St. Catherine Alexandria in Prison](https://www.ixcenter.com/collection/st-catherine-alexandria-in-prison/) ## Testimonials - [John Riddle](https://www.ixcenter.com/testimonial/john-riddle-owner-riddle-associates-floor/) - The I-X CENTER TEAM IS A PLEASURE TO WORK WITH. I have worked hundreds of trade shows around the world. They are first class and work extremely well together as a TEAM! - [Tom Baugh](https://www.ixcenter.com/testimonial/tom-baugh-ceo-marketplace-events/) - From a functional, safety and services standpoint, this building is as good as it gets. - [Michael C.](https://www.ixcenter.com/testimonial/michael-c-event-attendee/) - We’re lucky to have such an amazing exhibition and event space here in Cleveland. - [Bob Simmons](https://www.ixcenter.com/testimonial/bob-simmons-former-vice-president-crain-communication/) - As a central location with great drive-in capability and airport accessibility, the I-X Center was the perfect fit for our trade show needs. - [Dee Macron](https://www.ixcenter.com/testimonial/dee-macron-meeting-planner/) - Flexible space, dedicated& knowledgeable staff and wonderful concession options for our attendees. The I-X Center is truly the best location in Northeast Ohio to hold our convention. ## Members - [Harriette Gentsy](https://www.ixcenter.com/team/harriette-gentsy/) - [Elnora Normington](https://www.ixcenter.com/team/elnora-normington/) - [Ileen Eaves](https://www.ixcenter.com/team/ileen-eaves/) - [Elinore Bobbit](https://www.ixcenter.com/team/elinore-bobbit/) - [Tammara Salina](https://www.ixcenter.com/team/tammara-salina/) - [Jae Anzideo](https://www.ixcenter.com/team/jae-anzideo/) - [Delana Esterbrook](https://www.ixcenter.com/team/delana-esterbrook/) - [Elizabet Chaille](https://www.ixcenter.com/team/elizabet-chaille/) - [Gary Bonnema](https://www.ixcenter.com/team/gary-bonnema/) - [Glinda Nishikawa](https://www.ixcenter.com/team/glinda-nishikawa/) - [Joshua Mishaw](https://www.ixcenter.com/team/joshua-mishaw/) - [Bernie Beane](https://www.ixcenter.com/team/bernie-beane/) - [Shirleen Morace](https://www.ixcenter.com/team/shirleen-morace/) ## Faqs - [Electrical](https://www.ixcenter.com/faqs/electrical/) - Electrical services are supplied through our exclusive contractor, Edlen Electric. Re-selling I-X Center electrical is not permitted. Facility floor plans illustrating locations of electrical services are available upon request. Charges will be assessed by Edlen Electric for electrical services utilized in all exhibit halls, meeting rooms, ballrooms, and common lobby space. Online ordering is placed - [Is electrical included in my booth?](https://www.ixcenter.com/faqs/is-electrical-included-in-my-booth/) - Electrical is not included in your booth unless indicated otherwise by show management. Please click here to order electrical services. - [Will there be someone on-site to assist me with services ordered from the I-X Center?](https://www.ixcenter.com/faqs/will-there-be-someone-on-site-to-assist-me-with-services-ordered-from-the-i-x-center/) - When services are provided by the I-X Center, a representative will be available onsite for exhibitors to contact. Some events will include a service counter open during certain hours. In the event the window is not open, exhibitors may email exhibitorservices@ixcenter.com at any time with their request. - [Who handles technology services at the I-X Center?](https://www.ixcenter.com/faqs/who-handles-technology-services-at-the-i-x-center/) - SmartCity provides all internet and telecommunications as exclusive services within the center. All technology services can be ordered here. - [Media and Marketing Services](https://www.ixcenter.com/faqs/media-marketing-services/) - if the Event anticipates attracting media attention; the Event Manager can assist coordinating lighting schedules with media arrival times and explain the available options for live remotes, taping, additional lighting and any associated costs that may be required. Our marketing team is here to help you maximize exposure of your event through our in-house marketing - [Marshalling Yard](https://www.ixcenter.com/faqs/marshalling-yard/) - The I-X Center has an onsite marshalling yard. Show management and their designated General Contractor are responsible for submitting a marshalling plan for I-X Center review. Please contact your Event Manager for additional details at least 30 days prior to the event. - [Lost Adults / Children](https://www.ixcenter.com/faqs/lost-adults-children/) - In the event of a Parent / Child separation in which initial contact is with the CHILD: The person who is initially contacted by the child should immediately determine if the child is capable of coherent verbal communication If yes: escort the child to the Event lobby and notify posted Security Guard, who will immediately - [Lost and Found](https://www.ixcenter.com/faqs/lost-and-found/) - All personal lost and found articles are catalogued and stored for thirty (30) days with our Security Department. After that period, all articles are disposed of at the sole discretion of the I-X Center. Event and Exhibitor items that are left behind will be disposed of after forty-eight (48) hours. The Director of Security is - [Logo / Images / Photographs](https://www.ixcenter.com/faqs/logo-images-photographs/) - The official I-X Center Logo, high resolution images and photographs are available from the Event Manger for reproduction and inclusion in your printed materials. - [Lobby Space (Common Public Spaces)](https://www.ixcenter.com/faqs/lobby-space-common-public-spaces/) - The I-X Center Main Lobby serves as the main entrance for guests, delegates, and members of the public. It is available on a limited basis for shared use with other Events and Functions. Portions of Main Lobby space may be used for Food and Beverage functions, limited exhibits, and registration with prior approval from the - [Loading / Unloading Areas](https://www.ixcenter.com/faqs/loading-unloading-areas/) - The loading dock is utilized by the Venue and Events alike which makes it a vital access point for all. In order to meet essential requirements and expected needs, processes are in place to streamline usage. There may be limits on the number of bays and/or dock space accessible for unloading/loading as assignments are based - [Lighting Levels](https://www.ixcenter.com/faqs/lighting-levels/) - Special lighting scenes are available in the Exhibit Hall, Ballroom and Meeting Rooms, additional costs apply, or the Event Manger can schedule Standard House lighting levels for the Event days. Lighting during Move-in and Move-out will be at levels suitable for safe working conditions. Lights in the Exhibit Hall require a ten (10) minute warm-up - [Licenses and Permits](https://www.ixcenter.com/faqs/licenses-and-permits/) - The Licensee is responsible for obtaining all licenses, permits, and approvals from the appropriate regulatory boards and state/national authorities that may be required, but not limited to, staging the Event (including business licenses, special occasion, special event licenses, ASCAP, BMI and SESAC licenses). I-X Center operates under its own liquor license through the exclusive in-house - [Keys](https://www.ixcenter.com/faqs/keys/) - Up to two (2) keys can be provided per meeting room at the request of the client and at a minimum seven (7) days advance notice prior to the Event. Keys must be returned to your Event Manager on the last day of the Event. Fees for unreturned keys are $250.00 per Standard Key and/or - [Insurance Certificates](https://www.ixcenter.com/faqs/insurance-certificates/) - Refer to the License Agreement for specific financial requirements and specifications. Certificate of Insurance is required to include these entities as Additional Insured: Global Spectrum, L.P., dba Spectra I-X Center Convention IX Center, LLC Certificate of Insurance is required to be in effect for the entire length of the License Agreement. Including all move-in and - [Inspection Procedures](https://www.ixcenter.com/faqs/inspection-procedures/) - Guests entering the I-X Center may be subject to random inspection by electronic wand or physical search. The I-X Center reserves the right to dictate and determine which Events will require inspection procedures based on type of Event and/or Event history. Carry-in items for all Guests are subject to inspection by I-X Center personnel prior - [Housekeeping](https://www.ixcenter.com/faqs/housekeeping/) - Housekeeping and cleaning of Licensed areas, excluding exhibitor booths, are included according to your License Agreement. The I-X Center is the exclusive provider Porter and Cleaning Services during Events. The Event Manager will assist in identifying any additional service requirements and the associated costs. Exhibitor cleaning services provided by the I-X Center may be ordered. - [Forklifts](https://www.ixcenter.com/faqs/forklifts/) - Powered industrial trucks used to carry, push, pull, lift, stack, or tier materials. Only qualified individuals who are properly trained, authorized and licensed may operate material handling equipment on premises or inside the I-X Center Operators must have in their possession and be able to show valid OSHA compliant operator certification for equipment being utilized - [Food and Beverage Service](https://www.ixcenter.com/faqs/food-and-beverage-service/) - Food and Beverage Services within the I-X Center and on the I-X Center grounds are operated and provided exclusively by OVG Hospitality. No food and/or beverage supplies or alcoholic beverages may be brought into the IX Center by Licensee, its employees, contractors, exhibitors or attendees without approval from the Director of Food and Beverage. The - [Food and Beverage Sampling](https://www.ixcenter.com/faqs/food-and-beverage-sampling/) - The I-X Center exclusive Catering / Food and Beverage / Concessions provider, OVG Hospitality, must approve in advance all Licensee or Exhibitor requests for food or beverage sampling distributed from exhibit booths or any other areas on the premises. All requests must be made by completing and submitting the Spectra Food Services and Hospitality Sample - [Fog / Haze / Laser Lights / Smoke](https://www.ixcenter.com/faqs/fog-haze-laser-lights-smoke/) - Fog machines, haze effects, or laser light shows are not permitted on premises or inside the I-X Center unless as an approved activity or exhibit. All activities and/or exhibits with fog machines, haze effects, or laser light shows require a minimum of seventy-two (72) hour advance notice, prior to the first Event date, for review - [Fire Regulations](https://www.ixcenter.com/faqs/fire-regulations/) - It is ultimately the responsibility of the Licensee to obtain all necessary permits for the Event. This includes, but is not limited to, pyrotechnics and/or Cleveland Fire Marshal approval, etc. The use of flammable, open flames, volatile materials, or materials under high pressure are not permitted within the I-X Center unless as an approved activity - [Floor Type](https://www.ixcenter.com/faqs/floor-type/) - Main Level Exhibit Hall – concrete Ballroom – carpet Concessions – carpet Lobby – carpet Lower Level Exhibit Hall – carpet Concessions – ceramic tile Meeting Rooms – carpet Corridors – ceramic tile/carpet - [Floor Plans](https://www.ixcenter.com/faqs/floor-plans/) - All floor plans must be pre-approved by the Event Manager and the Cleveland Fire Marshal prior to any booth / exhibit space being sold. The final floor plan approvals are required a minimum of thirty (30) days prior to the first License date. The Event Manager will provide a copy of the I-X Center floor - [Floor Loads](https://www.ixcenter.com/faqs/floor-loads/) - Please contact your Event Manager for further information. - [Exhibitor Acccess](https://www.ixcenter.com/faqs/exhibitor-access/) - During designated move-in / out dates and times, exhibitors and contracted suppliers are required to enter / exit through designated doors / loading docks unless other arrangements have been mutually agreed upon between the I-X Center Event Manager and Show Management. The Event Manager will assist scheduling adequate staff for safe, secure, and controlled access - [Exhibits](https://www.ixcenter.com/faqs/exhibits/) - All exhibits and/or exhibit materials are to be transported in and out of the I-X Center through designated doors / loading docks during specified move-in / out dates and times. Equipment, furniture, and exhibits are not permitted to be transported in the passenger elevator or on the escalator. Push carts, furniture, and exposition equipment should - [Exclusive I-X Center Services](https://www.ixcenter.com/faqs/exclusive-i-x-center-services/) - The following is a list of Exclusive Services provided by the I-X Center. Therefore, bringing in an outside Exposition and/or Event Service Providers is prohibited for the following services. Please note I-X Center exclusive services cannot be re-sold with the additional cost passed on to the Exhibitors: Building Security Event Security Medical Personnel Cleaning Services - [Event Staff](https://www.ixcenter.com/faqs/event-staff/) - Staff requirements need to be finalized in conjunction with the Event Manager a minimum of twenty-one (21) days prior to the first day of the License period. All staff cancellations require a seventy-two (72) hour notice (excluding weekends and holidays); otherwise, a minimum charge of four (4) hours per staff person scheduled will be applied - [Event Managers](https://www.ixcenter.com/faqs/event-managers/) - After a License Agreement has been negotiated and signed, the Event will be transitioned from the Sales process to the Event Planning process; an Event Manager will be assigned, by the Director of Events, to serve as your main contact and liaison to assist with the Event. The Event Manager is responsible for coordinating the - [Estimate of Charges](https://www.ixcenter.com/faqs/estimate-of-charges/) - Your Event Manager will provide you with an estimate of charges after all your event requirements have been received. We require 100 percent of the estimated charges placed on the statement to be received ten (10) days prior to the first day of your event. - [Escalator](https://www.ixcenter.com/faqs/escalator/) - There are escalators located in the Main Lobby connecting the two (2) levels that make up the I-X Center. - [Emergency and Public Safety Requirements](https://www.ixcenter.com/faqs/emergency-and-public-safety-requirements/) - The Licensee should familiarize themselves, their Employees, the Exposition and Event Service Providers, and Exhibitors with the safety procedures and regulations governing areas of the I-X Center utilized by the Licensee. The Licensee should instruct their agents and employees about the I-X Center’s Emergency Procedure, and their own specific plans to evacuate any disabled persons. - [Emergency Medical Technicians (EMT) / Medics](https://www.ixcenter.com/faqs/emergency-medical-technicians-emt-medics/) - Medical Services, including Emergency Medical Technicians (EMTs), are exclusive to the I-X Center. Events or a combination of Events having an expected attendance of 1,000 people or more, and/or any Event with the consumption of alcohol, or at the Event Managers discretion will require at least one (1) EMT to be on-site one half (1/2) - [Elevator – Passenger](https://www.ixcenter.com/faqs/elevator-passenger/) - For the convenience of our Guests requiring special assistance, there is one (1) public passenger elevator located in the East Lobby that can be utilized for passenger traffic ONLY. Freight transportation is strictly prohibited. - [Disabilities](https://www.ixcenter.com/faqs/disabilities/) - The I-X Center is compliant with all Americans with Disabilities Act (ADA) requirements. The I-X Center has elevators, wheelchair accessible ramps, restrooms, and concessions. Any special arrangements you or your attendees may need should be communicated with the Event Manager at the earliest opportunity. - [Deliveries](https://www.ixcenter.com/faqs/deliveries/) - The I-X Center does not provide Drayage Service. Show Management will be responsible for consignment of all freight shipments, all arrangements, and related costs for off-site storage before, during, and following the license period outlined in the License Agreement. The I-X Center does not have secure warehouse space, any shipments arriving prior to the first - [Decorator / Display Companies](https://www.ixcenter.com/faqs/decorator-display-companies/) - Exposition and Event Service Providers are required to setup and teardown within the dates and times specified in the License Agreement and are responsible for following all I-X Center Service Guide policies and procedures. All Exposition and Event Service Providers must enter through Door 35 at the North end of the facility and check in - [Decorations / Installation of Decor](https://www.ixcenter.com/faqs/decorations-installation-of-decor/) - Review and written approval are required from the Event Manager prior to purchasing or planning to utilize any decorations on the I-X Center premises to ensure items conform to standard operating and safety requirements. The following decorating items are often requested but are not permitted without prior written approval: Balloons Candles / Votives / Open - [Coat Check / Luggage Check](https://www.ixcenter.com/faqs/coat-check-luggage-check/) - Coat and Luggage Check services are exclusive to the I-X Center. Permanent coat rooms and portable coat racks are available in limited quantities upon request within your licensed space. The I-X Center is not responsible for items left in coat check areas or on coat racks. Please contact the Event Manager to arrange for a - [Changeovers / Room Flips or Turns](https://www.ixcenter.com/faqs/changeovers-room-flips-or-turns/) - The I-X Center provides a one-time standard setup inside Meeting Rooms and the Ballroom, per your License Agreement. Requests to add or remove equipment (flip/reset) or requests for a change (changeover) to the initial room setup are subject to additional equipment costs and/or labor fees at prevailing rates: Advance Rate – Request made at least - [Catering and Concession Service](https://www.ixcenter.com/faqs/catering-and-concession-service/) - Catering Food and Beverage and/or Concession services are available via the I-X Center exclusive in-house provider, OVG Hospitality. The Director of Food and Beverage will assist Licensee with menu selections and set up arrangements. - [Candles / Volitives / Open Flames](https://www.ixcenter.com/faqs/candles-volitives-open-flames/) - Candles, votives or any item creating an open flame are not permitted inside the I-X Center unless as an approved activity or exhibit. All activities and/or exhibits with open flames require a minimum of seventy-two (72) hour advance notice, prior to the first Event date, for review and written approval from the Event Manager and - [Cancellation / Building Space and/or Staff](https://www.ixcenter.com/faqs/cancellation-building-space-and-or-staff/) - Refer to the appropriate section of the License Agreement for details pertaining to cancellation of building space. Should you have questions or require clarification contact the Director of Sales and Marketing. Event staff cancellations require seventy-two (72) hour notice (excluding weekends and holidays); otherwise, a minimum charge of four (4) hours per staff person scheduled - [Cables / Cords](https://www.ixcenter.com/faqs/cables-cords/) - All Audio-Visual and/or Electrical cables / cords must be secured and matted with approved gaffers’ tape or cable ramps to comply with safety standards and Cleveland Fire Code. Cables and/or cords are not permitted to be laid on the floor in front of entrance or emergency exit doors; under doorways, through windows; or designated aisles. - [Broadcast / Recording Rights](https://www.ixcenter.com/faqs/broadcast-recording-rights/) - The I-X Center reserves the right to record and videotape Events for its own records, publicity, and promotional purposes. The Licensee may not engage in any audio recording, broadcasting, telecasting, videotaping, or transcription activity, without written approval from the General Manager or designee, provided all such recording is for business associated with the stated Event - [Balloons](https://www.ixcenter.com/faqs/balloons/) - No helium filled balloons are permitted on premises or inside the I-X Center without written approval. If written approval is granted Hi-Float liquids, used to assist balloons to float longer, are not permitted. Safety hazards are created when stray balloons become entangled in the Facilities structure. If helium filled balloons are utilized and escape to - [Banners](https://www.ixcenter.com/faqs/banners/) - Interior and exterior locations specifically designed not to interfere with the site lines of the facilities permanent advertising, artwork and directional signage are available for Banner and/or Sign Hanging. The Event Manager can provide the Banner / Sign Hanging Specifications and Structural Integrity Statement form required for service installation and dismantle, along with details regarding - [Audio / Visual Services](https://www.ixcenter.com/faqs/audio-visual-services/) - Please contact your Event Manager for further information. - [Animals](https://www.ixcenter.com/faqs/animals/) - Animals or pets, except for ADA Service Animals, are not permitted inside the I-X Center unless as an approved activity or exhibit. All animal or pet related activities and/or exhibits require a minimum of three (3) business days advance notice for review and written approval from the Assistant General Manager or designee to be on - [Alcohol Consumption](https://www.ixcenter.com/faqs/alcohol-consumption/) - The consumption of alcoholic beverages is restricted to Licensed areas only, during times when concession stands are open and operational, or as ordered via a Catering Agreement through the I-X Center exclusive in-house provider OVG Hospitality. Alcohol sales end thirty (30) minutes prior to close of show. To ensure safety alcohol consumption is not permitted - [Air Conditioning or Heating](https://www.ixcenter.com/faqs/air-conditioning-or-heating/) - Air Conditioning and/or Heat is provided to occupied spaces during show hours on Licensed Event Day(s) only. If you choose to have Air Conditioning and/or Heat during non-show hours additional charges will be applied to the final invoice at prevailing rates. Please communicate your requirements to the Event Manager, for additional costs. It is imperative - [Advertising / Publicity / Promotions](https://www.ixcenter.com/faqs/advertising-publicity-promotions/) - Interior and exterior advertising opportunities are available for your Event including Banners, Electronic Signage, Website Advertising and Advertising Packages. The official I-X Center Logo will be provided for reproduction and inclusion in your literature. All advertising copy for ticketed events and media related materials require review and approval by the Sales and Marketing Department prior - [Adhesives](https://www.ixcenter.com/faqs/adhesives/) - No adhesive, tape, tacks, nails, glue, epoxy, etc. can be used to affix items to doors, tables, walls, windows, etc. in any location at the I-X Center. Charges for damages and/or labor required to repair damage created by utilizing adhesives will be applied to the final invoice at prevailing rates. - [Motorized Vehicles](https://www.ixcenter.com/faqs/motorized-vehicles/) - Motorized vehicles or any diesel / gasoline engines on display are required to be inspected by a City of Cleveland Fire Inspector prior to admission into the I-X Center and are subject to the following conditions: Gas tanks must be less than ¼ full. Gas caps must be locked or sealed Battery cables must be - [Parking](https://www.ixcenter.com/faqs/parking/) - Self-Parking: There are approximately 7,200 spaces within the property of the I-X Center and a parking fee will be charged on all Event days. Parking Permits area available by contacting the Event Manager. All unauthorized vehicles will be removed at owner’s expense. Parking will not be permitted within twenty (20’) feet of fences, in fire - [Privately Operated Vehicles (POVs) & Drive-In Privileges](https://www.ixcenter.com/faqs/privately-operated-vehicles-povs-drive-in-privileges/) - I-X Center policy permits exhibitors and show management to load/unload their materials from their vehicles within the designated POV area as follows: The use of motorized material handling equipment is prohibited. The use of two and four-wheel dollies is permitted. The following vehicle types are permitted to drive into the facility to unload/load: Non-commercial, standard - [Photography](https://www.ixcenter.com/faqs/photography/) - The I-X Center retains the right to take photographs of an Event for its own records and/or publicity purposes. - [Product Sales](https://www.ixcenter.com/faqs/product-sales/) - Sales of Event related products are permitted within the Licensed Event space, excluding all common public areas. Any common public area required for Event related product sales needs to be discussed in detail and pre-approved with by the Director of Sales and Marketing and the Event Manager. - [Propane](https://www.ixcenter.com/faqs/propane/) - The use of propane, or materials under high pressure are not permitted within the I-X Center unless as an approved activity or exhibit. Propane storage is confined to areas outside the loading dock. All activities and/or exhibits with propane or materials under high pressure require a minimum of seventy-two (72) hour advance notice, prior to - [Rigging](https://www.ixcenter.com/faqs/rigging/) - Please contact your Event Manager for further information. - [Room Capacities](https://www.ixcenter.com/faqs/room-capacities/) - Room capacities will vary depending upon the specific function requirements such as Audio Visual set up requirements, lighting and staging. It is necessary to discuss the proposed function details with the Event Manager to ensure safe and appropriate allocation of space. Optimum room setup diagrams / layouts can be obtained from the Event Manager. General - [Sales Management](https://www.ixcenter.com/faqs/sales-management/) - The Director of Sales and Marketing will assist with all aspects of the Sales process including space selection, ensuring a full understanding of the agreement, issuing the License Agreement, as well as any addendum or special attachments and coordinate a convenient time for a post-show meeting to discuss any questions or concerns pertaining to the - [Satellite Dish Placement](https://www.ixcenter.com/faqs/satellite-dish-placement/) - Should the Event setup require installation of a satellite dish; notify the Event Manager as there are only a limited number of locations for satellite dishes. Satellite dish installation requires prior approval and advanced coordination with our Engineering Department. Labor, equipment, services, and/or permits required will be applied to the final invoice at prevailing rates. - [Security](https://www.ixcenter.com/faqs/security/) - Security and Guest Services personnel is provided exclusively by the I-X Center and must be scheduled through the Event Manager. The I-X Center is considered a “closed campus” unless exterior facility doors are staffed by security, due to the complexity of the facility, there are minimum requirements for security staff and loading dock patrols, particularly - [Set-Up Instructions](https://www.ixcenter.com/faqs/set-up-instructions/) - The I-X Center will require complete daily function information on the physical setup of the Event including equipment and utility needs a minimum of thirty (30) days prior to the first day of the License period. It is imperative that all Event specifications are shared / reviewed in detail with the Event Manager as soon - [Signs and Special Decorations](https://www.ixcenter.com/faqs/signs-and-special-decorations/) - Signs, banners, and posters may not be adhered to any part of the I-X Center or to any furnishings or fixtures without prior approval (Refer: Adhesives). Limited quantities of easels are available for rent to display such material within the Licensed Event space. Use of easels to display signs and posters are limited in the - [Smoking and Tobacco](https://www.ixcenter.com/faqs/smoking-and-tobacco/) - Ohio voters passed issue Number 5, on Nov. 7, 2006, which calls for a smoking ban in public facilities and places of employment under Ohio Revised Code Chapter 3794. Thus, the I-X Center has been designated as a completely non-smoking facility and is required to enforce the regulations outlined in the code. Guests are not - [Sound System](https://www.ixcenter.com/faqs/sound-system/) - Permanently installed audio, video and lighting control equipment is to be used only under the direct supervision of the in-house Audio-Visual provider with regards to the house microphone, mixers, patch cables and control devices. Contact and rate information for the in-house Audio-Visual provider is available through the Event Manager upon request. - [Telecommunications / Internet / Networking](https://www.ixcenter.com/faqs/telecommunications-internet-networking/) - Smart City is America’s leading provider of Event Technology services and is the proud partner of the I-X Center as its exclusive provider of the following services: High-Speed Internet Access T1 and other Special Data Circuits Voice Networking Services LAN / WAN / VPN Construction Point-to-Point Networking Wireless Buyouts and Sponsorship Opportunities Webcasting (Internet Broadcasting) - [Ticket Sales and Handling](https://www.ixcenter.com/faqs/ticket-sales-and-handling/) - Specific information pertaining to ticket sales and handling are outlined in detail, in your License Agreement. Should you have any questions or concerns, or know you need to order Box Office Staffing, please contact your Event Manager. Box Office Staffing is required to be scheduled (60) sixty days prior to your first contracted date. - [Trash](https://www.ixcenter.com/faqs/trash/) - Trash placed in aisle nightly at close of show will be removed at no charge. For additional trash services, please contact your Event Manager. - [Vehicle Ingress / Egress](https://www.ixcenter.com/faqs/vehicle-ingress-egress/) - Automobiles and trucks may be displayed in the main lobby or common public areas with prior approval. Contact the Event Manager regarding size and weight restrictions for the main lobby, common public areas and/or exhibit halls and to coordinate the vehicles ingress / egress schedule. Carpeted areas require protective measures (i.e., carpet squares under tires - [Water Cooler Units](https://www.ixcenter.com/faqs/water-cooler-units/) - 5-gallon water cooler units and water jugs are available for rent exclusively through OVG Hospitality. Cost per each cooler is $75.00 per cooler per event, plus $25.00 per 5-gallon water jug. Should the Event require a water cooler, please contact the Director of Food and Beverage. - [Wi-Fi](https://www.ixcenter.com/faqs/wi-fi/) - Smart City Networks (exclusive Telecommunication and Internet provider) can provide shared access to the Internet with up to 128 Kbps or greater of throughput (depending on service purchased) via a Wireless Local Area Network connection. It comes with a single Private IP address (DHCP) and provides a single connection to a single computer. Service is - [Wheelchairs](https://www.ixcenter.com/faqs/wheelchairs/) - The I-X Center does have manual wheelchairs available for clients or guests’ personal use. Wheelchairs are located at the main lobby during events hours and are available at a first come / first serve basis. - [Website](https://www.ixcenter.com/faqs/website/) - The I-X Center’s website (ixcenter.com) contains information about onsite services, room setup capacities, floor plans, schedule of public events, online exhibitor services ordering, and late breaking I-X Center news updates. Our regularly updated website contains all the I-X Center’s most current information essential for planning events and acclimating clients and visitors to the facility. - [Weapons](https://www.ixcenter.com/faqs/weapons/) - Pursuant with State of Ohio Revised Code 2923.126 (B), it is illegal to carry a firearm, deadly weapon, or dangerous substance inside the I-X Center. Unless otherwise authorized by law, no person shall knowingly possess, have under the person’s control, convey, or attempt to convey a deadly weapon or dangerous substance into the facility. A - [ATMs](https://www.ixcenter.com/faqs/atms/) - The I-X Center has four (4) ATMs within the facility located at: Service fees may apply. Mobile ATM units may be relocated at the discretion of the I-X Center Additional ATMs may be permitted to be brought into the facility by Licensee at the discretion of the I-X Center and require written approval from your - [As an exhibitor, can I unload by own booth?](https://www.ixcenter.com/faqs/as-an-exhibitor-can-i-unload-by-own-booth/) - Yes, regardless of your booth size. - [Do you provide cleaning services?](https://www.ixcenter.com/faqs/do-you-provide-cleaning-services/) - Cleaning services such as vacuuming or periodic porter service can be order through the I-X Service Center. - [Do you provide carpet?](https://www.ixcenter.com/faqs/do-you-provide-carpet/) - Carpet is handled by the decorator. Please contact the decorator for carpet rental related questions. - [What is your cancellation policy?](https://www.ixcenter.com/faqs/what-is-your-cancellation-policy/) - Payment in full must be received at time of order. Credit will not be given for purchased services that are not used. All orders are subject to a 25% cancellation fee if cancelled in writing and received by the I-X Service Center thirty (30) days in advance of the first event move-in date. I-X Service - [Did you leave something behind at one of our events?](https://www.ixcenter.com/faqs/did-you-leave-something-behind-at-one-of-our-events/) - The I-X Center will hold lost & found items at the end of each show for thirty (30) days. Please contact Dominic Bramante, Director of Security, at 216-265-7108. - [Can I smoke at the I-X Center?](https://www.ixcenter.com/faqs/can-i-smoke-at-the-i-x-center/) - The I-X Center is a smoke-free facility. Smoking is not permitted anywhere in the building. Designated smoking areas are located outside the venue. Smoking is also defined to include any and all electronic cigarettes or e-cigarettes. - [Is there a first-aid station?](https://www.ixcenter.com/faqs/is-there-a-first-aid-station/) - Yes, there is one located in each lobby staffed by paramedics for all events. - [Is there a lost and found?](https://www.ixcenter.com/faqs/is-there-a-lost-and-found/) - During the show, all items turned in are taken to the Show Office where you purchased your tickets. After the show, all items are placed in customer service who can be reached at 216-676-6000. - [Can I get my hand stamped so I can leave the building and return the same day?](https://www.ixcenter.com/faqs/can-i-get-my-hand-stamped-so-i-can-leave-the-building-and-return-the-same-day/) - This decision is made by event producers on a show-by-show basis. Please visit the show website(s) for their individual policies. - [Do you have a paging system?](https://www.ixcenter.com/faqs/do-you-have-a-paging-system/) - The I-X Center does not have a paging system. Please be sure to designate a meeting spot and departure time for your group. - [Do you offer shuttle service?](https://www.ixcenter.com/faqs/do-you-offer-shuttle-service/) - The I-X Center does not offer shuttle service; however, if you stay at some of our partner or surrounding hotels, they may have shuttle service available for I-X Center patrons. - [Is there an ATM available?](https://www.ixcenter.com/faqs/is-there-an-atm-available/) - Yes, there are ATMs available on site at the I-X Center. - [Can I conceal carry?](https://www.ixcenter.com/faqs/can-i-conceal-carry/) - In accordance with Ohio’s “concealed carry” law and the right for private entities to ban handguns on their premises, firearms and other weapons of any kind are strictly forbidden on the premises of the I-X Center. - [Can I bring in my own food or beverages?](https://www.ixcenter.com/faqs/can-i-bring-in-my-own-food-or-beverages/) - No outside food, beverages, coolers or sack lunches are allowed in the facility. For your convenience, we have numerous concession stands, food trucks and more which carry a variety of food items. - [Is there a coat check?](https://www.ixcenter.com/faqs/is-there-a-coat-check/) - Yes, there is a coat check in our East Lobby. - [Are wheelchairs or strollers available?](https://www.ixcenter.com/faqs/are-wheelchairs-or-strollers-available/) - Wheelchairs are available on a first-come, first-served basis at no charge. A photo ID must be left with the attendant to secure return. There are no strollers or wagons available to rent; however, you may bring your own in most shows. You should always check the event website to confirm they are permitted prior to - [Is there handicap parking?](https://www.ixcenter.com/faqs/is-there-handicap-parking/) - Clearly designated handicap parking areas are available around the facility and are to be used only as specified by state, local and federal laws. - [How much is parking?](https://www.ixcenter.com/faqs/how-much-is-parking/) - Parking fees vary per event, but are generally $10. Check the I-X Center website Schedule of Events, and click on any event to find out the applicable parking costs. Cash or credit is accepted for parking fees. ## Categories - [Uncategorized](https://www.ixcenter.com/category/uncategorized/) - [Our Blog](https://www.ixcenter.com/category/our-blog/) ## Categories - [Sponsors](https://www.ixcenter.com/lshowcase-categories/sponsors/) - [Third Party Providers](https://www.ixcenter.com/lshowcase-categories/third-party-providers/) - [Local Partners](https://www.ixcenter.com/lshowcase-categories/local-partners/) ## Product categories - [Accessories](https://www.ixcenter.com/product-category/accessories/) - [Clothing](https://www.ixcenter.com/product-category/clothing/) - [Decor](https://www.ixcenter.com/product-category/decor/) - [Hoodies](https://www.ixcenter.com/product-category/hoodies/) - [Music](https://www.ixcenter.com/product-category/music/) - [Tshirts](https://www.ixcenter.com/product-category/tshirts/) ## Category - [Exhibition Events](https://www.ixcenter.com/event_category/exhibition-events/) - [Our Event](https://www.ixcenter.com/event_category/our-event/) - [Our Event V2](https://www.ixcenter.com/event_category/our-event-v2/) - [Program Schedule](https://www.ixcenter.com/event_category/program-schedule/) ## Category - [Antiquties Collection](https://www.ixcenter.com/collection_category/antiquties-collection/) - [Drawing Collections](https://www.ixcenter.com/collection_category/drawing-collections/) - [Our Collections](https://www.ixcenter.com/collection_category/our-collections/) - [Our Collections Two](https://www.ixcenter.com/collection_category/our-collections-two/) - [Sculpture Collections](https://www.ixcenter.com/collection_category/sculpture-collections/) ## Category - [Our Testimonials](https://www.ixcenter.com/testimonial_category/our-testimonials/) ## Category - [Meseum Staff](https://www.ixcenter.com/team_category/meseum-staff/) - [Our Team](https://www.ixcenter.com/team_category/our-team/) ## Category - [About FAQs](https://www.ixcenter.com/faqs_category/about-faqs/) - [Exhibitor FAQs](https://www.ixcenter.com/faqs_category/exhibitor-faqs/) - [Service Guide](https://www.ixcenter.com/faqs_category/serviceguide-faq/)