At the I-X Center, Customer Service is our top priority.

We take pride in our facility and the community it represents and understand our role in bringing people to Cleveland and helping them experience all the great things the city has to offer.

The information presented in our Policies & Procedures (available below) is designed to assist in acclimating you to our facility by identifying I-X Center standard operating procedures. This guide serves as a written resource to ensure your participation in the event runs smoothly.